I thought I had closed my account.
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According to my Paypal account you have taken £15 from my account. I will be 100% honest and admit my bank account doesn’t seem to have registered this. Anyway I have noticed on WordPress that my WordPress account has not been 100% deleted. I am about to do that now. I request a £15 refund.
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It appears that you have deleted the WordPress.com user account that you were posting from. I’m going to assume that you have sorted out your refund situation. If not, please feel free to contact us again.
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On the offchance that you have not sorted this out, I will leave this info as well:
I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to request a refund.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryFinally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:
Let us know if anything is unclear or you have any further questions.
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