I transfered my domain before changing the name servers

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  livingisgivingapp · Member · May 1, 2017 at 5:19 pm

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  What should I do?

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  kokkieh · Staff · May 2, 2017 at 11:28 am

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  Hi there,

  What domain are you speaking of? You don’t own any sites on WordPress.com, and your account has never registered a domain with us.

  That said, name servers have nothing to do with transferring a domain. Name servers determine where your domain’s DNS is located. It has no effect on where your domain is registered.

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  aydanaydan · Member · May 2, 2017 at 5:05 pm

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  I wasn’t that familiar with webhosting, that’s what my host told me..
  I did buy a domain from wordpress.com, I could show you a payment proof, but can’t upload any files here. But nothing is showing on my profile anymore. Anyways, thanks for the answer.

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  kokkieh · Staff · May 3, 2017 at 7:14 am

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  I cannot help you any more unless you tell me what the domain is you bought from us.

  This account you’re using to post here is 6 days old and has never owned a free site on WordPress.com, nor has it been used to purchase any upgrades.