I tried to UPGRADE my account but Purchases was disabled

  • Unknown's avatar
    superstar2488 · Member ·

    Support:
    This error message came up as I tried to UPGRADE account

    Purchases are currently disabled. Please contact us to re-enable purchases.

    Name: Richard Enoe
    (email visible only to moderators and staff)
    917-702-4275

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Sorry to hear it! Our forums staff isn’t able to resolve this, but if you haven’t already done this once, please reach out directly to our Payments team for assistance.

    Just use the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.” Your request will reach the right eyes, with the right info. Thank you!

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