I try to delete account and it keeps telling me to contact support

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  christinemabresch · Member · Jun 17, 2020 at 1:14 pm

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  need to contact support

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  valsrealife · Member · Jun 17, 2020 at 2:34 pm

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  If you just want to delete your blog or website, you can do that easily yourself, but to delete the whole account, only staff can do that for you. Someone has tagged your request so that Staff will see it, please be patient while waiting to hear from them.

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  justjennifer · Member · Jun 17, 2020 at 4:42 pm

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  Hi there, if you have any upgrade on your WPcom site, you’ll need to remove that first following this guide: https://wordpress.com/support/close-account/ Once you remove the purchases, you should be able to close your account. Let us know if you need further help with this.

  Hi @valsrealife – users have been able to close their own account for a while now. However, if they are getting the error that @christinemabresch mentions, it’s likely that there’s an upgrade or premium theme. Sorry if I’m repeating something you might already know. :)

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  staff-doublebassd · Staff · Jun 17, 2020 at 5:06 pm

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  Hi there,

  You have an Akismet subscription that is still active that is preventing you from closing your account. Please let me know if you want me to close that subscription for you.

  Thanks,

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  christinemabresch · Member · Jun 17, 2020 at 5:23 pm

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  yes, please close

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  staff-blorbo · Staff · Jun 17, 2020 at 6:47 pm

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  I have canceled your Akismet anti=spam subscription.

  You can now close your account following this guide: https://wordpress.com/support/close-account/