I want a refund I haven’t been able to use my site since I purchased it

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  gypsygangboutique · Member · Sep 29, 2021 at 10:49 pm

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  Not able to use my website or configure it. I am requesting a refund please.

  Site: https://gypsygangboutique.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  casensio1984 · Member · Sep 30, 2021 at 12:15 am

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  i want a refund and want to use the site this is not what was told to me please refund me my money.

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  casensio1984 · Member · Sep 30, 2021 at 12:15 am

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  i want a refund and do not want to use the site this is not what was told to me please refund me my money.

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  aisajib · Member · Sep 30, 2021 at 7:07 am

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  Hi @gypsygangboutique

  I’m not seeing any payments made from this WordPress.com account. Your site is on the free plan. If you paid us something and are having trouble logging in to the account you paid from, please locate the transaction ID on your credit card statement and send that to us using the account recovery form here: https://wordpress.com/support/account-recovery/#account-recovery-form

  Do not post the transaction ID on this forum.

  We’ll get back to you via email after you’ve submitted the account recovery form.

  Hi @casensio1984

  I’m not seeing any subscriptions on your WordPress.com account either. Please follow the instructions I shared above. If you need more help, please create a separate topic at this link: https://wordpress.com/forums?new=1

  Regards