I want to cancel

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  memeonlym3 · Member · Jun 6, 2017 at 3:22 am

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  I would like to cancel my subscribtion with wordpress. Can I get my refund?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 6, 2017 at 12:52 pm

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  Hi there,

  I see that you have already inactivated your premium account. However, you are outside of the 30 day window for receiving a refund:

  Refund a Purchase

  Did you want me to activate the upgrade again since you have paid a full year for it?

  Please let me know, thanks!

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  memeonlym3 · Member · Jun 6, 2017 at 2:27 pm

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  I was unaware that I had to cancel within 30 days of the subscription. I thought I could cancel and receive my refund back before the year was up.

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  staff-doublebassd · Staff · Jun 6, 2017 at 2:45 pm

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  Yes, there is a 30 day policy in which you can receive a refund on all upgrades other than domain registrations.

  I would be happy to reactivate the subscription for you if you like.

  Let me know if you have any other questions.

  Thanks!

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  memeonlym3 · Member · Jun 6, 2017 at 2:48 pm

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  No I dont want to reactivate it. I just want my money back for something I am not going to use anymore.

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  timethief · Member · Jun 6, 2017 at 3:14 pm

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  There are no pro-rated refunds so be clear on that. Refunds https://en.support.wordpress.com/refunds/ are time limited.

  • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.