i want to cancel my payment but i forgot wordpress account login i used.

  • Unknown's avatar
    bigbluevwbus · Member ·

    i want to cancel my payment but i forgot wordpress account login i used. How to retrieve information of which wordpress account i used for the transactions. I was creating several account, but i forget which. i just have billing information on the bank account. please help

  • kokkieh · Staff ·

    Hi there,

    If you know the URL of the site that was upgraded, you can follow our account recovery process at https://en.support.wordpress.com/account-recovery/ to regain access to the account.

    Otherwise, if you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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