I want to cancel my renewal for roundtheclocksports.com I was just charged unknowingly

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  mjdemarco94 · Member · May 10, 2019 at 9:00 pm

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  Cancel my renewal

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  kokkieh · Staff · May 13, 2019 at 7:42 am

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  Hi there,

  The account you’re using to post here has never bought any upgrades from us, and is not the owner of roundtheclocksports.com.

  Please log into the account that you used to buy that domain, and then comment here or open a new support request so we can help you with the refund, but we cannot issue a refund without confirming we’re speaking with the upgrade owner.

  If you’re not sure what account owns the domain, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to verify your ownership we’ll need to get some additional information from you which we cannot discuss here in the public forums.