I want to cancel my WordPress.com Personal Annual Subscription

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  fcapeenak · Member · Nov 17, 2020 at 2:15 pm

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  I want to cancel the subscription as I am not in a place to operate it now. Kindly cancel the plan and issue a refund to me. Receipt ID – . Payment made on 29th October 2020 of Rs. 1594.

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  staff-blorbo · Staff · Nov 17, 2020 at 5:38 pm

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  You can cancel and refund that from https://wordpress.com/me/purchases/ but you’ll need to be logged in to the account which owns it, which is not the account you’re logged in as right now.

  If you don’t recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

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  fcapeenak · Member · Nov 18, 2020 at 1:46 am

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  Hi Mac,
  Yes, I do see that this account doesn’t show the subscription and I have don’t have any other login’s created with WordPress. I can share the bill which I had got for any reference.

  Kindly assist.

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  fstat · Staff · Nov 18, 2020 at 6:02 am

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  Hi there,

  I see that you managed to log in to that other account, cancel the upgrade, and receive a refund.

  Let me know if there’s anything else we can help you with.