I want to change from Premium plan to Personal plan

  • Unknown's avatar
    anca974 · Member ·

    modlook

    Good morning,

    I would like to change from Premium plan to Personal plan for my website http://omona.wordpress.com.

    My Premium plan has expired on te 17th of November and I don’t want to renew it.

    Can you help me with that, please ?

    Thanks, Alice

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, I’m not quite sure of your question. You’ve mentioned two different websites

    omona.wordpress.com and
    ombona.wordpress.com

    If your Premium site plan expired, are you not able to directly purchase the Personal plan from your site’s dashboard? You can do that at either https://wordpress.com/plans/ or at https://wordpress.com/pricing/

    Did you try that and encountered an error? If so, what is the exact error message?

    Let us know and we’ll go from there.

  • Unknown's avatar
    sumithranayak24 · Member ·

    Hello

    To downgrade your site’s Personal or Premium plan, you can cancel your plan and purchase a new one with these steps:

    1. Visit the Profile page in your account.
    2. On the left side, select the Purchases menu option.
    3. Click on the plan subscription you wish to downgrade.
    4. Under “Subscription Renewal,” click the ‘ON’ link in the “Auto-renew is ON” text to disable auto-renewal.
    5. Your plan will remain active until its expiry date, at which point it will be removed. You can also remove the plan instantly without waiting until the end of its term.
    6. Once the plan is removed, you can purchase your desired lower-tier plan or continue with the Free plan.
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