I want to delete my old account but don't remember the password

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  kiratsodhi · Member · Aug 3, 2016 at 1:27 pm

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  Hello,

  I want to delete my old account since 1. I don’t remember the password, 2. The recovery email is of my previous organisation and I don’t have access to emails anymore. Kindly delete the following account – https://andsherambledon.wordpress.com/author/kirat03/. If it’s not possible, do let me know of an alternate suggestion.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 4, 2016 at 7:52 am

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  Hi there,

  If you aren’t able to provide an email from the email address with which the blog was registered, a PayPal transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover the account.

  We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

  However, if there’s personal information on your blog, I would be happy to set it to private for you so search engines and users can’t access it – just let me know.

  Let me know if you have any other questions

  Thanks,

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  kiratsodhi · Member · Aug 4, 2016 at 9:05 am

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  Yes. Please set the blog on private since I would like to create a new blog and I would like search engines to pick up that one. The address of the blog is -andsherambledon.wordpress.com. I would like this blog to be made private. It’s my old blog and I can’t access it anymore because of lost of e-mail.

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  staff-doublebassd · Staff · Aug 4, 2016 at 11:06 am

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  Hi there,

  I have set the site to private. Please let me know if you have any questions.

  Thanks!