I want to upgrade my plan but was charged with JPY..

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  eyourlifebusiness · Member · Sep 7, 2017 at 6:33 am

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  I think that’s an accident, but is there any way I can change it into another currency?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 7, 2017 at 10:20 am

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  Hi there,

  The currency should be based on the IP address you were using when you created your account, but geolocation is not a perfect process :)

  If you can tell me what your currency should be I’d be happy to update that for you.

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  eyourlifebusiness · Member · Sep 7, 2017 at 11:17 am

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  Thanks, the right one should be CNY(Chinese yuan)

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  kokkieh · Staff · Sep 7, 2017 at 1:00 pm

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  We don’t currently support payments in CNY. Alternatively I can set your account currency to US Dollar – that is usually the default option if our system detects you are in a country where we don’t support the local currency. Let me know if I should do that.

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  eyourlifebusiness · Member · Sep 8, 2017 at 1:54 am

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  That’s fine. It will be really helpful if you modify it into US dollar
  Thanks for that.

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  kokkieh · Staff · Sep 8, 2017 at 8:14 am

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  I have updated your currency to USD, so you should now see those prices on the Plans and checkout screens.

  Please let me know if I can help with anything else.