I was billed by WordPress and I don’t know why

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  recthedirector4558a1d06d · Member · May 7, 2020 at 3:53 pm

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  I was billed by WordPress for $18 today through my PayPal account. I don’t think it came from this account so I’m trying to track down exactly what account this is from. How do I proceed?? Thanks

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  kokkieh · Staff · May 8, 2020 at 8:42 am

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  Hi there,

  $18 would be the renewal cost of a custom domain upgrade, but the account you’re using to post here has never bought any domains, or any other upgrades, from us.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.