I was charged by error I have no plan no email

  • Unknown's avatar
    acuffini · Member ·

    I have been explained that I can’t use email nor pay for it and I was charged by mistake 3.5$

    please refund

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    acuffini · Member ·

    When I tried getting help in chat robot told me to ask here in forum

    anyone can help how to solve this problem?

  • Unknown's avatar
    dhruvikmalaviya · Member ·

    Hi there! Thanks for reaching out, and I understand the confusion around this charge.

    I can confirm that the monthly Professional Email subscription charge of $3.50 has already been refunded.

    The refund will be sent back through the same payment method that was used for the purchase. You can view your billing history in your account to download a copy of the refund receipt if needed.

    Once processed, refunds usually take about seven to ten business days to appear on your bank or credit card statement. International refunds may take a bit longer. Your bank will be able to confirm the exact timing and how the refund will appear on your statement.

    Please let us know if you don’t see it after that timeframe, and we’ll be happy to check again.

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