I was charged without my knowledge

  • Unknown's avatar
    jabezsamjohn · Member ·

    Hi team,

    I do not remember opting for auto-renew.
    I just experimented with a domain name but it cost me Eur 22 for two months. I did not intend this. There was nothing hosted in this domain.
    I never used the domain. Kindly help me with a refund on the amount charged

  • staff-ozmodiar · Staff ·

    Howdy,

    I have processed that refund for you. So you should be all set. Please keep in mind that while many refunds show up withing 24-48 hours, it is not unusual for them to take up to 7-10 days. And in rare cases, typically with non USA banks, even longer.

    Let us know if anything is unclear or you have any further questions.

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