i will confusly change my primary site so my website is not work pls help me

  • Unknown's avatar
    homedekarworld · Member ·

    i want change my old primary id

    Self-declared URL: http://www.homedekarworld.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host homedekarworld.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    To clarify, we are a fully managed WordPress provider. We use a custom server environment that is optimized for WordPress and provides integrated caching, server-level performance improvements, security, automatic updates to core software, robust backups, and in-house support from our WordPress.com Happiness Engineers. To offer this we use a customized version of WordPress (different from what you use at WebSpaceKit, for example) which is optimized for our infrastructure and offers the best performance possible.

    Because of these differences, we do not have access to your site (we can only access sites we manage directly) and are not familiar with the source of your issue.

    The good news is that your hosting provider may be able to help in this instance. I recommend contacting your hosting provider (WebSpaceKit) for further assistance. They are in the best position to help you with switching the site address since that is usually managed in your hosting control panel.

    Hope this helps point you in the right direction!

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