I wish to cancel domain renewal for doliclivadabb.com

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  rozagroza · Member · Sep 6, 2013 at 2:41 am

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  I cannot find my domain info in order to cancel the automatic renewal for doliclivadabb.com
  I wish to discontinue paying for it but in my Dashboard under store-cancel renewal says I have no actibe renewals, and in your email you said it’s due today. Please cancel it for I havent used it at all. Thank you

  The blog I need help with is: (visible only to logged in users)

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  rozagroza · Member · Sep 6, 2013 at 2:43 am

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  The domain is http://www.doliclivadabb.com

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  rachelmcr · Member · Sep 6, 2013 at 11:57 am

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  Hi there,

  The domain doliclivadabb.com is not linked to your WordPress.com username rozagroza. You will need to log in to the WordPress.com account you used to purchase this domain in order to cancel the renewal. (That account should be linked to the email address where you received the renewal reminder.)

  If you can’t remember your account password, you can reset it at this link:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  If you need additional help accessing the correct account for this domain, please click the “Need More Help?” link on that page, and fill out the form. Our account recovery team will get back to you by email so you can discuss the options in private.