I would like my refund of £22. How can I get it from wordpress if I can’t contact them?

  • Unknown's avatar
    alexklean · Member ·

    I paid £84 for a premium package which included a domain transfer for £22. I cancelled the package and got a refund of £62. However, I later discovered that my domain transfer did not occur and I was not refunded the extra £22. And now that I have cancelled the plan I have no way to contact WordPress for my further refund of £22 for a domain transfer that did not happen. So, basically, WordPress has stolen my money and I can’t contact them to request a simple refund. They should at least have a customer service email for such mistakes. Afterall, they are the ones keeping my money for no reason. What an awful, unethical company!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, I see that one of our volunteers has tagged your other thread for Staff assistance. For any further follow up, please post only to https://en.forums.wordpress.com/topic/i-was-charged-22-for-a-domain-transfer-that-never-happened/ Thanks!

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