I would like to remove my credit card
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I would like to remove my credit card from a website. I can’t figure out how to remove my card from the website, I haven’t been involved with the site for over a year but I am still receiving charges.
The blog I need help with is: (visible only to logged in users)
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Hi there,
You can remove your credit card information from your account by simply disabling auto renew.
However, I do not see any charges under the account you are contacting us from. If you contact us from the account associated with the charges, I would be able to assist you in disabling auto renew.
Let me know if you have any questions.
Thanks!
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Is there any way for you to check which account on the site would have the credit card attached to it because there are only three accounts associated with the site.
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Do you happen to have the URL of the site that the upgrade is connected to? Do you happen to know what type of upgrade it was? A domain upgrade? If so, let me know and I’ll take a look.
Thanks!
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The website URL is either http://akiblogblog.wordpress.com or akiblog.org. I am not sure what the upgrade was, the code on my visa started with BLU if that helps.
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Hi there,
I checked both blogs and neither of them have charges that are from WordPress.com. I see that akiblog.org has WooCommerce connect – that may be where the charge is coming from. You might want to contact them to check. Thanks!
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