I would like verify that ostomyoutdoors.com domain name will be renewed automatically

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  wildernessink · Member · Nov 18, 2019 at 6:18 pm

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  I would like verify that ostomyoutdoors.com domain name will be renewed automatically. can you please help?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 18, 2019 at 6:54 pm

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  So, there are two issues here.

  1. The issue is that the WordPress.com user account that you are posting from is not the owner of that domain registration.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the domain.

  2. The payment method that was set up for autorenewal has expired. So currently, no, it will NOT autorenew. I would highly encourage you to track down the login for that other WordPress.com user account so that you can update your payment method.

  Our lost password tool: http://en.wordpress.com/wp-login.php?action=lostpassword
  or
  our account recovery system: https://wordpress.com/wp-login.php?action=recovery

  …may be helpful in this.