I'm confused about my account(s)
-
I have recently signed up for a paid account. I have yet to do anything with it. I see the account exists but in no way am I able to access it. I have completely forgotten what email address or username is associated with it. I have tried what I think it might be but it isn’t working.
The blog I need help with is: (visible only to logged in users)
-
-
Hi @pebblebeachcottage, it sounds like you definitely have more than one account. Can you try logging out, then logging in again using the email address that has the receipt from this other purchase?
Alternatively, if you’ll tell us what site you are speaking of, we can try reaching out via the address on file.
-
Hi @supernovia
The site I am speaking of is ‘Bevy of One’. None of the username or email addresses I might think of seem connected with it. Of course not sure if it is the email/username or the password that is off. -
-
Okay, yes that site is owned by another user. You can see the name here:
https://bevyofone.com/author/bevydesign/Can you log in using that account?
-
-
Perfect. Glad you’re in :) And you can get in touch with support here for more help:
https://wordpress.com/help/contact
- The topic ‘I'm confused about my account(s)’ is closed to new replies.