I’m having issues logging in

• 

  veri2711 · Member · Jul 22, 2021 at 3:39 am

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  getting this message while trying to log in:

  You must log in to access the admin area.

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

• 

  staff-doublebassd · Staff · Jul 22, 2021 at 6:25 pm

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  Hi there,

  I see this is the message you receive when you visit https://hammo.com.au/wp-admin?

  I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help with regaining access to your site

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!