I’m locked out of my original account.

• 

  brodeurgoinfoorg · Member · Feb 1, 2022 at 5:46 pm

  • Copy link
  • Add topic to favorites

  I’m locked out of my original account. Not sure how it happened or hoe to fix it.

  WP.com: Yes
  Correct account: Unknown

• 

  staff-blorbo · Staff · Feb 1, 2022 at 7:15 pm

  • Copy link

  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

• 

  brodeurgoinfoorg · Member · Feb 1, 2022 at 7:38 pm

  • Copy link

  Our Current Mission

  or at least the dash board

• 

  brodeurgoinfoorg · Member · Feb 1, 2022 at 7:39 pm

  • Copy link

  I’ve reset my pass word a few times. I can get in, but I cannot access any of my previous posts. It’s like I never made them.

• 

  staff-blorbo · Staff · Feb 1, 2022 at 7:47 pm

  • Copy link

  That is a self-hosted WordPress.org site, hosted with GoDaddy, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/