Im locked out of my WordPress account

  • Unknown's avatar
    chimpion1967 · Member ·

    Please help, Ive created a blog on GoDaddy using the WP plugin through the cPanel on GoDaddy. The Site is http://www.manutdfan.co.uk When WordPress asks for login details they tell me they are wrong, so i say ‘i have forgotten my password’, also its states there i have no account. Please understand i am trapped in no mans land and cant access my wordpress account or my website editing.

    Simon Taylor
    (chimpion1967 – last account i know)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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