I'm trying to register my domain, but I keep etting an error

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  jenniferguerrero1 · Member · Oct 5, 2017 at 2:12 am

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  I just created a premium account. I tried to map a domain I already own to my account, but it says the domain is already mapped to another wordpress account. I don’t understand how is it possible, since I am the owner of the domain. It is hosted over at FatCow, and I have removed a WP installation I was trying there and pointed the name servers to ns1.wordpress.com and ns2.wordpress.com

  Is there any way to remap this domain to my account? The domain is http://www.jenniferguerrero.com

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  staff-doublebassd · Staff · Oct 5, 2017 at 2:56 am

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  Hi there,

  I checked your account and you have two WordPress.com sites each with the Premium Plan connected: jenniferguerreroblog.wordpress.com and jenniferguerrerodotcom.wordpress.com. It is jenniferguerreroblog.wordpress.com that has jenniferguerrero.com mapped to it. I take it you want the domain mapped to jenniferguerrerodotcom.wordpress.com instead? Also, were you wanting two Premium Plans? If not, I can refund one of them for you.

  Just let me know, thanks!

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  jenniferguerrero1 · Member · Oct 5, 2017 at 12:46 pm

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  Hi, Darnell

  Yes, I would like jenniferguerrero.com to map to jenniferguerrerodotcom.wordpress.com

  And the two Premium plans look like an error on my part, and I would apreciate the refund on jenniferguerreroblog.wordpress.com

  Thank you!

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  staff-doublebassd · Staff · Oct 5, 2017 at 5:14 pm

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  Hi there,

  Done! I have canceled and refunded one of your Premium Plan purchases and moved jenniferguerrero.com over to jenniferguerrerodotcom.wordpress.com.

  Thanks!