I’m unable to access my old sites

  • Unknown's avatar
    worthhundredsofsparrowsb5e3fba40b · Member ·

    I have really old blogs from 2013 that I have been unable to gain access to. WordPress says my accounts have been deleted, but my blogs are still there. I don’t have any proof of ownership from when I had created these blogs.

    My registered email does not work in logging in. Can someone assist me? I tried the Account recovery but the proof of ownership is proving difficult as these did not exist at the time.

    The sites are therazzledazzle.wordpress.com and gailbanavage.wordpress.com

    I don’t have a site linked to this WordPress.com account

  • aleone89 · Staff ·

    Hello there,

    Happy to help you with this.

    If you’ve made a purchase with WordPress.com at any point, it’s possible to recover the account via the use of a transaction ID.

    Please see how to find a transaction ID here: https://en.support.wordpress.com/billing-history/#retrieving-a-transaction-id

    This can be used to recover an account here: https://wordpress.com/wp-login.php?action=recovery

  • Unknown's avatar
    worthhundredsofsparrowsb5e3fba40b · Member ·

    Hello there,

    I’ve not made a purchase and somehow my email has been disassociated from my blogs. I’m a bit concerned as I want to gain access to them and take them offline. I still want the content on the site as they’re personal. I have proof that I own these sites as I have the registration emails from 2013 but I’m unable to gain access.

    I have nothing to show other than the emails automatically received from WordPress back then.

  • fstat · Staff ·

    If you have the activation link from those emails, you can send it to our Accounts team using the form linked below. Then, they’ll be able to help you recover access to your account.

    https://wordpress.com/wp-login.php?action=recovery

  • Unknown's avatar
    worthhundredsofsparrowsb5e3fba40b · Member ·

    I tried that as well and it still doesn’t work. it tells me it cannot be found. I really need help with this as I’m not sure what else to do. I have the emails with the verification but it doesn’t find it associated with it anymore.

  • fstat · Staff ·

    Please get in touch with our Accounts team at passwordhelp@wordpress.com. They’ll be able to further help you with that.

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