Image edit
-
Can’t edit an image. When I try to I get a 500 internal server error on /wp-admin/admin-ajax.php.
The blog I need help with is: (visible only to logged in users)
-
The blog linked to your username is not a free hosted WordPress.com blog. You are posting to the wrong support forum and we can’t help you here at all with it.
WordPress.COM and WordPress.ORG are completely separate. See here http://wordpress.ORG/support/ and if you have not registered a WordPress.org username account yet you can do so on the top right hand corner of the page I just linked to so you can post to those support forums.
WordPress.com vs WordPress.org: The Differences -
Serious I know on what kind of support forum I post and this is the correct one. See the url is ending on wordpress.com
Also a link to the difference is a little bit to much. I contribute a lot to WordPress so I do know my way ;)
-
-
I got a lot of blogs and also one on wordpress.com for testing purpose.
See the last sentence on my original post: “The blog I need help with is markoheijnen.wordpress.com.”
-
If you are referring to http://markoheijnen.wordpress.com/ then please post again to confirm that it is the blog you are getting the get a 500 internal server error on when editing an image, and also provide the URL of the post or page this image is on.
-
See the last sentence on my original post: “The blog I need help with is markoheijnen.wordpress.com.”
Yes, I can see the URL the support bot provided. However, but it’s my experience that bloggers are more likely to be referring to the blog linked to their username than the one the bot provides in default when they do not provide a URL in the dropdown.
Setting that aside, we were typing at the same time. I tagged this thread for Staff attention. Please post the URL of the post or page the image is on for Staff. If you subscribe to the thread you will be notified when they respond.
-
Obviously I mean markoheijnen.wordpress.com. Also I’m not a blogger but mostly a WordPress developer/contributor. I will wait for sending details when I got contact with someone on the server team
I don’t think you are on the support team right? Since most people I already saw in real life.
-
No I’m not support team, if I was Staff I would not have to tag the thread to my own attention. lol :D
I’m a Volunteer who has been answering support questions 1,833 threads for over 6 years and that means I predate almost all Staff.
I’m pleased to meet you and I’m sorry I did not recognize that you were special ie. ” mostly a WordPress developer/contributor”.Thanks for that confirmation. Staff will get to this thread as soon as they can.
-
Hi there – thanks for reporting this issue.
Could you please let me know which editing function you were trying to do (crop, rotate, etc.)? Thanks very much.
-
Hey,
It can’t load the image so it can’t do any action. It can’t stream the image. Most likely because it’s 8000 x 8000 big. I’m now curious if you guys already use a custom implementation for handeling images or not. -
Thanks for the info. I strongly recommend shrinking the image in a graphics program first as it may be too big for our system to handle.
-
For me it doesn’t matter much and I agree with you.
I use WordPress.com to test stuff what I wrote and what the behavior is here.I do have to say that it can be the size but that Photon doesn’t have issues with that. And also accessing the url directly and modifying the w parameter works.
-
One of our developers has confirmed that an image of that size will definitely generate the 500 error.
If you need anything else, just let us know.
- The topic ‘Image edit’ is closed to new replies.
WordPress.com Forums 