Image Grid is Blank

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  hello2e99a4c70f · Member · Dec 13, 2020 at 8:10 pm

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  I was in the process of uploading new images to our site and now I’m trying to edit the image grid but it is blank. The image grid opens but its completely blank. Thank you for your help!

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  fstat · Staff · Dec 14, 2020 at 9:08 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  hello2e99a4c70f · Member · Dec 14, 2020 at 5:29 pm

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  Thank you! Our site is evalarocqueinteriors.com.

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  hello2e99a4c70f · Member · Dec 14, 2020 at 5:56 pm

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  Is there a way to attach a screen shot of the issue?

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  supernovia · Staff · Dec 14, 2020 at 8:15 pm

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  Usually our customers would upload to https://wordpress.com/media then update us here, but it looks like your site may be hosted elsewhere. Here’s the difference between our services and the free software you’re using. You’d be welcome to move here if you’d like!
  https://wordpress.com/support/com-vs-org/

  For what it’s worth, your images are showing on our end, but we aren’t able to dig in deeper because it isn’t on our servers.

  I’d recommend getting a screenshot, uploading it to your site or to https://snipboard.io/ and then opening an inquiry at https://wordpress.org/support/forums/

  Also, I did notice when I first loaded your site that there’s an NX domain error for several seconds before the site loads. Your host can likely help with that.

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  hello2e99a4c70f · Member · Dec 14, 2020 at 9:40 pm

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  Thank you for your response. I will definitely contact our host about domain error, thank you! I’ll open an inquiry on WordPress.org.

  Thank you!