image quality

  • Unknown's avatar
    ashleylnhan · Member ·

    Hi, I want to know the optimal dimensions for images. Whenever I try to upload large images, wordpress won’t even load the image and I get an error message. Then I have to resize the image and it alters the image quality – it looks grainy and not clear.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! Without more context or the error you’re getting, my best guess is that it’s an issue with your server configuration. Can you get the error message and contact your host?

    Going forward, these forums are primarily for site that use our free hosting. Our paid managed hosting plans get support so long as you’re logged into the right account. Since you use other hosting, there is another set of forums for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions about our services!

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