images gallery dissapeared

• 

  quainitheartist · Member · Apr 25, 2022 at 9:58 am

  • Copy link
  • Add topic to favorites

  The complete media gallery is gone, and my pages missing photos.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Apr 25, 2022 at 10:00 pm

  • Copy link

  Hi there,

  Sorry to hear you are having trouble with your site! Sadly we can’t help directly because we don’t host quainimethod.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (HostGator) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help. Thanks!