Images not uploading

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  brentondesigns · Member · Oct 3, 2020 at 10:39 am

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  Hello, I recently transferred my site to a new hosting provider but now we can’t upload images, we get this error message:

  ‘Unable to create directory uploads/2020/10. Is its parent directory writable by the server?’

  The host has tried changing the parent and subdirectory folder permissions but that didn’t work.

  They’ve now asked me to contact you and see if there is anything they need to do at there end?

  Thanks,
  Brenton

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  staartmees · Member · Oct 3, 2020 at 10:57 am

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  You are in the wrong forum as your site isn’t running on the wordpress.com platform but uses the open source wordpress.org. Their support is at https://wordpress.org/support/