import file not working

• 

  bbftaxme · Member · Feb 23, 2021 at 6:20 am

  • Copy link
  • Add topic to favorites

  I am giving this error
  Sorry, there has been an error.
  This does not appear to be a WXR file, missing/invalid WXR version number

• 

  staff-mckluskey · Staff · Feb 23, 2021 at 10:35 am

  • Copy link

  Hi there!

  Could you please confirm what site are you working on? Where does the import file comes from?
  I can only see bioinvsync.com/azure under your account. That site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.