Import – not working

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  saartillery85 · Member · Jan 3, 2020 at 2:33 pm

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  Hi,
  I have been importing xml files till about a 2 days ago with no issues.
  On the 1st Jan , while doing an upload of pages I got the ‘we are processing ….etc’
  Now however more than 24hrs later it seems the upload function is not working.
  I know that my site is well below the maximum size permitted , is there any delay ,
  as I have not received any other emails and I would like to compete my uploads.

  Thanks

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  kokkieh · Staff · Jan 4, 2020 at 6:27 am

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  Hi there,

  To what site are you importing content?

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  saartillery85 · Member · Jan 5, 2020 at 7:07 pm

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  https://saartillery.wordpress.com/

  thanks all I get is :

  Import WordPress
  Processing…

  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

  its now 4 days later

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  staff-blorbo · Staff · Jan 6, 2020 at 12:21 am

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  I have reset your importer, would you please try again?

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  saartillery85 · Member · Jan 6, 2020 at 4:23 am

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  Hi,
  It is now working, after the reset.