import not working

  • Unknown's avatar

    Trying to upload, but the import page says ‘Importing content from:’ and then nothing else. There’s just nothing else there, nothing to do or interact with.

  • Hi there,

    Can you please let me know your site’s address so I can point you in the right direction of getting support?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

    https://wordpress.org/support/forums/

  • Unknown's avatar
    twentyfourwild · Member ·

    Hello, thank you.

    https://twentyfourwild.wordpress.com/

    Inside the import content option under tools I chose WordPress and am then presented with this option …

    “If you already have a WordPress export file, you can upload it to import content.”

    When I click the link “upload it to import content” it takes me to essentially a blank page. It’s the same normal interface but the top says “Import Content” and below it “Importing content from:” and then there is just nothing. No options, nothing to interact with. What do you do with this? There are simply no actions to take.

  • I have reset the importer on your site. Please clear your browser’s cache and then start the import again.

  • Unknown's avatar

    Ok, I got this to work, thank you, and I imported my entire site to wordpress.com. I mapped the proper domain, and it looks to be working, but now in the wordpress.com admin it’s asking for server credentials and saying I need to check with my hosting provider. WordPress.com is the hosting provider now, no? Not really sure what I’m looking at with this. I appreciate you getting back to me.

    I was originally using the twentyfourwild.wordpress.com account to test, but now I’m working in the account thekingstonatx.wordpress.com.

  • Hmm, could you please reach out via live chat, directly from https://wordpress.com/help/contact? Our support team there has the necessary tools to help you with this :).

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