Import of Existing Website to WordPress from Findlaw

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  pwrattorney23 · Member · Apr 23, 2021 at 8:52 pm

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  How do I do this? I can’t even access my own website.

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  supernovia · Staff · Apr 23, 2021 at 10:12 pm

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  Hi there @pwrattorney23, generally you’ll need some kind of access to import the site, but if you’ll send a link to the site we can take a look to see what options might be available. Also, if you’ll let us know why you can’t access it (error? password issue?) that will help, too.

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  pwrattorney23 · Member · Apr 23, 2021 at 10:52 pm

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  http://www.routt-law-office.com. The error message is “Hmmm can’t reach this page”.

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  staff-blorbo · Staff · Apr 23, 2021 at 11:00 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.