import stuck

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  hedgerowhippy · Member · Feb 8, 2015 at 12:14 pm

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  i’m trying to import a WordPress export file in three parts. When i go back to import the second file I get the “processing “message, even though the import is showing on my blog. i split it because it was over 15MB.

  Does that make any sense?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 8, 2015 at 10:20 pm

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  Hi there,
  Sometimes the importer gets stuck. I tagged this thread for Staff to reset it for you. Please subscribe to it so you are notified when they respond.

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  shawnajroberts · Member · Feb 9, 2015 at 4:43 pm

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  I’ve cleared that import for you! Let me know if I can help with anything else!

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  hedgerowhippy · Member · Feb 9, 2015 at 6:11 pm

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  Thank you both so much for your help.
  Import number two now underway!
  Cheers
  Claire
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  hedgerowhippy · Member · Feb 12, 2015 at 6:29 pm

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  Hi Shawna,
  it seems to have stuck again – any chance of a nudge?
  i think I’ll leave it there after that!
  Thanks
  Claire
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  shawnajroberts · Member · Feb 12, 2015 at 10:44 pm

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  Just cleared that for you! We did find a bug with the importer where the importer wasn’t able to run the last few things in the process, specifically the email notifying you that the import finished and clearing the completed import from your site’s import.

  This has been resolved now, so that should help you the rest of your imports done. :)