IMPORTANT disactivate and uninstall my jetpack plugin

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  repslabel · Member · Apr 8, 2021 at 5:50 pm

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  Please uninstall my jetback asap because i can’t access my admin.
  Thank you

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  staff-totoro · Staff · Apr 8, 2021 at 8:55 pm

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  Hi there,

  Can you tell us a little more about the trouble you are having? This is regarding your WordPress.com Business site at repslabel.com yes?

  I seem to be able to log in to the site without issue, and can fully access the wp-admin control panel here: https://repslabel.com/wp-admin/

  Can you reach it if you try that direct link? If not do you see an error message of some kind? Thanks for the additional info!

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  staff-totoro · Staff · Apr 8, 2021 at 8:57 pm

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  Hi again,

  I forgot to mention that this is the support forum for our free sites, but your Business Monthly Plan upgrade includes priority email support that you can access 24 hours a day.

  With this in mind you are encouraged to reach out to us here, and we can take a closer look at your issue in private. No need to wait for a reply in the public forums: https://wordpress.com/help/contact