Importing a template on a sub-domain

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  laneymain189 · Member · Aug 19, 2020 at 11:00 am

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  Hi there! New to WordPress so sorry if I sound stupid. I’ve been trying to play around with a free version of WP and trying to play around with templates for my site. When trying to ‘import complete site’ to my domain, the importing process always gets interrupted and doesn’t complete. Not sure if its because my website is a sub-domain? Any help would be appreciated. Thank you!

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  staff-blorbo · Staff · Aug 19, 2020 at 10:39 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  laneymain189 · Member · Aug 22, 2020 at 8:11 pm

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  Hi, thanks for your reply. The URL is lifetimepod.ezyro.com. It’s being honested via Pro Free Host.

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  kokkieh · Staff · Aug 24, 2020 at 5:38 am

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  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums