Impossible to change my contact / login email? Bug?

• 

  theblindtaste · Member · May 23, 2014 at 12:03 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I am trying to change my email/log in from (email visible only to moderators and staff) to (email visible only to moderators and staff). I tried to do so and received an “email change confirmation” at the right address, but once i click on the suggested link http://wordpress.com/?newuseremail=c086f665ce22d7a1689821c6fdcca69a it takes me to the “Get started page” and there is no way to “approve” the email change. Can you please advise?

  Thanks
  Felipe
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 23, 2014 at 3:23 pm

  • Copy link

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  rachelmcr · Member · May 23, 2014 at 4:23 pm

  • Copy link

  Hi Felipe,

  Sorry for the trouble you’re having with this.

  I’m sending you an email to the new email address that you’d like to use with your account. You can reply directly to that email to confirm it, and I can then update it in your account for you.

  Please let me know here if you don’t get that email from me.