Inactive WooCommerce Memberships & Inactive WooCommerce Subscriptions

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  mixedbloodtheatre · Member · Dec 27, 2021 at 6:36 pm

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  My organization’s WooCommerce Memberships and WooCommerce Subscriptions’ show inactive within the ‘Extensions’ section of our WordPress backend. When I select ‘Purchase’ to reinstate the extensions, a separate login for WooCommerce is required. I no longer have the account information for the WooCommerce account that is tied to the organization’s WordPress site, how can I either (a) have this login information reset or (b) connect new extensions purchased through a new WooCommerce account?

  I don’t have a site linked to this WordPress.com account

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  fstat · Staff · Dec 28, 2021 at 3:02 pm

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  Hi there,

  What’s the address of the site you’re working on so I can have a look and further help you?

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  mixedbloodtheatre · Member · Dec 31, 2021 at 2:31 pm

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  Apologies for the slow response. Thank you for reaching out to assist. I’ve resolved my issue in connection to my initial post.

  Best,
  Tabitha