Incoming visitors don't show up in the statistics

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  edisonharrington · Member · May 13, 2014 at 6:44 pm

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  over the past few days even though people have been visiting my blog, in the stats section, the referrers do not show up., for example it used to show if someone came in from face book or linked in or some place from the Netherlands, now it don’t show anything, what can I do to fix this? Thanks. Harley

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 13, 2014 at 6:46 pm

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  Have you read these sections of the support doc on states?
  http://en.support.wordpress.com/stats/#referrers
  http://en.support.wordpress.com/stats/#marking-spam-referrers
  http://en.support.wordpress.com/stats/#search-engine-terms

  Yes, please post a screenshot. You can use http://snag.gy/ to share screenshots. Or you can use the WordPress.com guide I linked to and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

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  timethief · Member · May 13, 2014 at 6:47 pm

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  oops! states = stats :(

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  rachelmcr · Member · May 15, 2014 at 11:28 am

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  Hi Harley,

  If someone visits your blog directly, for example by using a browser bookmark or typing your blog’s address into their browser’s address bar, you won’t see a referrer in your stats. You’ll only see a referrer if someone clicked a link to get to the blog. I took a look at your referrers from yesterday, and I see 3 referrers appear in your stats there.

  As timethief mentioned, sharing a screenshot may help us understand what you’re seeing when you visit your stats page. Please reply here to let us know once you’ve uploaded a screenshot, and we can take a look!