Incomplete posts sent out
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I subscribe to my own blog just to make sure the posts look ok when they are sent out to subscribers via email. In the past week, two posts sent to subscribers by email didn’t contain the whole post (https://barbaraleeharper.com/2026/06/14/a-mothers-nightly-ritual-2/ and https://barbaraleeharper.com/2026/06/09/he-knows-yes-he-knows/). In both cases, the parts that didn’t show up in the email were poems for which I had used the Quotation block. Is that block designed so that it doesn’t show up in emailed posts? If so, I don’t understand why.
The blog I need help with is: (visible only to logged in users)
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I should have added in my question above, if this block is designed not to show up in email posts, can that be changed? If it is not designed that way, is it a glitch that can be fixed?
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Hi @barbarah, the Quote block isn’t meant to be hidden from subscriber emails, so I’d first check the newsletter email content setting rather than changing the block itself.
In your dashboard, go to Jetpack > Newsletter and look under Email content. If it’s set to Excerpt, the email may only include the opening part of the post, which would explain why the poem area didn’t appear. To send the whole post, that setting should be Full text.
Also check whether either post has a “More” block before the poem. That block is used to split a post and can make some views or emails show only the part before it.
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Hi @barbarah,
The Quote block is not designed to be hidden from subscriber emails, so the poems should not be missing just because they were added using that block.
I checked the two posts you shared, and the quoted/poem content appears on the live posts. Since the issue is only happening in the emailed version, please check whether the newsletter/email content setting is set to send the full post rather than an excerpt.
Also, please check whether either post has a More block before the poem, as that can cause emails to send only the content before that point.
If your newsletter setting is already set to full text and there is no More block before the poem, let us know and we can review this further as a possible email rendering issue.
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Thank you both. The newsletter is set to full text and there is no “More” block before the poems. Everything in the post after the poems shows up in the email, both words and pictures. It’s just the poems themselves that are not showing up in the email versions. I checked some previous posts where I also used the Quotation block, and the last one where the poem in the Quote block shows up in an email is from June 7 (https://barbaraleeharper.com/2026/06/07/no-perfect-homes-here/). I don’t know what happened between then and the more recent posts.
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Hi @barbarah,
Thank you for checking that. Since your newsletter is already set to full text and there is no More block before the poems, this does look like an issue with how the emailed post is rendering the Quote block.
I also checked the editor structure and noticed a possible difference: the newer poems are inside a Quote block with multiple nested Paragraph blocks, while the earlier working example appears to use a simpler structure. I can’t say for certain that this is the cause, but it may explain why the email version is skipping that section.
As a workaround, I recommend using the Poetry block for poems instead of the Quote block. The Poetry block is designed for verse and line breaks, so it should be a better fit for this content:
https://wordpress.com/support/wordpress-editor/blocks/verse-block/
For now, you could try converting one of the affected poems to a Poetry block and send a test/new post to confirm whether it appears correctly in the subscriber email. If the issue continues even with the Poetry block, please let us know and we can review it further as a possible newsletter email rendering issue.
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It’s unlikely that the Quote/Quotation block is intentionally excluded from email notifications. In most cases, WordPress emails should include content from standard blocks.
A few possibilities to consider:
- The email may have been truncated due to length limits in the email template or subscriber service.
- Some blocks may not render correctly in email format, causing content after them to be omitted.
- The issue could be related to a recent change or temporary bug in the email delivery system rather than the block itself.
Since you’ve identified that both affected posts contained content in a Quotation block, that’s a useful clue. I’d recommend:
- Checking whether the missing content appears correctly on the website (which it sounds like it does).
- Testing a new post with a short Quotation block to see if the issue repeats.
- Contacting WordPress.com support with links to the affected posts and noting that content inside or following Quotation blocks was omitted from subscriber emails.
If other subscribers experienced the same issue, support may be able to confirm whether it’s a known email-rendering problem.
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Thank you all. I just tried a post with fewer lines in the Quote block, and the whole post came through just fine.
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