Incomplete reimbursement

  • Unknown's avatar
    vanm89 · Member ·

    On May 7th 2017, I received an e-mail from WordPress saying that my Premium subscription would be automatically renewed on June 6th 2017. I didn’t want to renew my subscription because I haven’t written on my blog for a few months. However, the same day, that is May 7th 2017, a $139.82 transaction on behalf of WPCHRG.COM has been posted to my credit card account.
    Therefore, I requested a refund a few days later, when I became aware of this transaction. On May 10th 2017, I was given two reimbursement: a first of $34.83 and a second of $97.80, for a total of $132.63.
    Thus, $139.82 were taken from my credit card without prior notice and $132.63 were given back.
    Where is the missing 7.19$ ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi Vanessa,

    I’ve sent an email to the address on your account, I’ll follow up with you there. Please let me know if you don’t receive it.

    Thanks!

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