Incorrect Site

  • Unknown's avatar

    I created my website a couple months again and I haven’t been able to edit it sense it was published. I login to my account and it displays a completely different website for my account. Also when I try to do it through the app with my url it says my website isn’t a word press site? I’m trying to get my business up and running and need to make some touches so that everything is to professional standards. The sooner I can have this resolved the better, thank you.

    The site I need help with is jozefofficial.com/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • Hi there,

    The site jozefofficial.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/jozefofficial.com+dns

    To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance as they may be able to help you with logging in to sites that they host on their end.

    Hope that points you in the right direction!

  • The topic ‘Incorrect Site’ is closed to new replies.