Increase upload file size

  • Unknown's avatar
    shbmpra · Member ·

    Hello there! I am trying to increase the upload files size limit but I can’t seem to do it successfully it always goes to the log in screen and even after the correct credentials does not let me in the site to make changes, please help!

    Site: https://www.consonanceaudio.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • staff-mckluskey · Staff ·

    Hi there!

    It looks like your site is hosted with Siteground, and not with WordPress.com, so we wouldn’t be able to help with this here.
    Try asking the community at https://wordpress.org/support/forums/. Folks there should have more experience with this.

    To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.

    We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.

    You can find more details about WordPress.com and WordPress.org on this support page:

    https://wordpress.com/support/com-vs-org/.

    I hope that helps :)

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