Ingreso

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  diarioelectronicochile · Member · Jul 15, 2022 at 4:38 pm

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  No me deja ingresar al sitio desde wp

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jul 17, 2022 at 7:26 pm

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  Hi! I can use Google Translate to understand you: https://translate.google.com/

  You said:

  It won’t let me enter the site from wp

  Hi there,

  We can’t help directly because we don’t host diarioelectronico.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (INC Web Hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Specifically we use a custom login system on WordPress.com (for enhanced security) that also helps prevent this kind of lockout from occurring.

  The good news is that as long as you have access to the server control panel through INC Web Hosting, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org support article will walk you through it: https://wordpress.org/support/article/resetting-your-password/

  You can ask INC Web Hosting support for direct assistance in completing the steps in that article; they would be in the best position to help. You can reach them here: https://www.inc.cl/contacto

  Hope that points you in the right direction!