Inlog kwijt van website

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  mooirivierdalfsen · Member · Nov 9, 2021 at 2:21 pm

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  Een paar jaar geleden heeft mijn voorgangster een WordPress website aangemaakt. Het probleem is dat de inloggegevens daarvan niet beschikbaar zijn, waardoor ik niet bij deze content kan. We betalen ook elke maand een bedrag van €30,-. Kan iemand mij vertellen hoe ik weer toegang kan krijgen tot deze site?

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Nov 9, 2021 at 6:22 pm

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  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  mooirivierdalfsen · Member · Nov 23, 2021 at 8:56 am

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  Thanks for your reply! This is the link of one of the sites: https://vechtdalinfo.wordpress.com/category/doen/

  We have more WordPress pages online

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  aleone89 · Staff · Nov 23, 2021 at 10:11 am

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  Hello there,

  You would to recover the account connected with that site.

  Please see how this can be done here: https://wordpress.com/support/account-recovery/

  Please note you can provide certain pieces of information, under Proof of Ownership, to verify that you are the owner of the blog in question:

  – Transaction ID: A transaction ID is a unique alphanumeric code generated for your payment. If you purchased an upgrade on the blog in question — via PayPal, credit card, or another method — you can retrieve a transaction ID by logging in to your PayPal account or locating a past WordPress.com receipt sent to your email address.
  – Activation URL: When you created your WordPress.com account, we sent an activation link to your email address that you were required to click. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may be vary slightly depending on your browser).