Inquiry

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  ghanafactnews · Member · Aug 3, 2022 at 10:38 am

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  Hi, im trying to upgrade my account but im getting a feedback which i dont understand. kindly help me but answering these for me.
  1. How long does it take for my upgrade to be completed.
  2. when will the payment be deducted from my account.
  3. How will i know when my upgrade has been approved.

  Thank you

  WP.com: Yes
  Correct account: yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 3, 2022 at 3:56 pm

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  Hi there,

  1. How long does it take for my upgrade to be completed.

  The upgrade occurs instantaneously once you purchase the subscription.

  2. when will the payment be deducted from my account.

  The transaction happens immediately.

  3. How will i know when my upgrade has been approved.

  Several ways – you can check the billing section under your account to verify that the purchase went through:

  https://wordpress.com/me/purchases/billing

  You should receive an email confirming the purchase. And you should see the features for the upgrade added to your dashboard from under your account.

  Hope this helps. Let us know if you have any questions.