Instagram doesn't displays in Mikado theme

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  elisabetekivens · Member · May 16, 2021 at 9:19 am

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  Hi,

  I have the Biagiotti theme from Mikado and the Instagram is connected but not dispalying.

  How do I fix this?

  Thank you,
  Elisabete

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  staff-mckluskey · Staff · May 16, 2021 at 2:04 pm

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  Hi there!

  I don’t see any sites under your account; what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.

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  elisabetekivens · Member · May 16, 2021 at 2:07 pm

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  Hi, Thank you for your reply.

  My site is http://www.kivens.com .

  Thank you,
  Elisabete

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  staff-mckluskey · Staff · May 16, 2021 at 4:07 pm

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  Oh, I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.