Instagram widget

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  decodingdomestication · Member · Mar 26, 2019 at 5:15 pm

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  I have tried everything I can think of to get the instagram widget to work but no matter what I always get the following message:

  {‘error_type’: ‘OAuthException’, ‘code’: 400, ‘error_message’: ‘There was an error with your request. Please try again.’}

  Please help!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 27, 2019 at 9:22 am

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  Hi there,

  That error means we’re unable to authenticate with your Instagram account.

  Please clear your browser cookies, and disable any tracking-blocker plugins you might have installed in your browser. Then log back into WordPress.com and Instagram, and try connecting again.

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  decodingdomestication · Member · Mar 29, 2019 at 12:25 pm

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  Thanks for the help- I did all that and still the same outcome…any other ideas?

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  fstat · Staff · Mar 29, 2019 at 1:27 pm

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  Hi there,

  Can you please try another web browser and let us know how it goes?

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  decodingdomestication · Member · Mar 29, 2019 at 7:17 pm

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  Ok just tried internet explorer instead of chrome and same result

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  supernovia · Staff · Mar 29, 2019 at 10:56 pm

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  This one’s tricky because we can’t duplicate it here.

  Does it help if you log into Instagram in one tab, then try to connect the widget in another tab? Noting too, you can always try adding the widget then saving the changes before connecting, then refreshing and attempting the connection. It sounds a little strange, but I have seen that solve some connection issues.